Lokai Support

<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Be sure you are logged into your account and your discount will automatically apply to your cart at Lokai.com. <span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For questions on how to access your account, check out this article: <a href="https://lokai-support.gorgias.help/en-US/47037-607a849a11ab46fc86b8c5c50178469d" rel="noopener noreferrer" target="_blank">How do I access my membership?</a>

Be sure you are logged into your account and your discount will automatically apply to your cart at Lokai.com. For questions on how to access your account, check out this article: How do I access my membership?.

How do I access my 20% discount as a Member?

Balance Club Membership

Where can I buy Lokai?

How do I know what size Lokai bracelet or ring to get?

How can I exchange my Lokai bracelet or ring for a different size?

What’s inside the black and white beads?

Will I have to pay Duty, VAT, and other fees?

Stones Collection Care Instructions

What should I do if my Lokai bracelet or ring breaks?

How can I guarantee my Lokai product is authentic?

What causes will be launched in the future?

Product Questions

What does the Live Lokai Membership get you?

How much does the Live Lokai Membership cost?

How do I access my Membership?

When will my Membership Lokai ship each month?

I’d like something different than this month’s bracelet design. Can I swap it for something else?

Can I add products to my Membership package?

How will I know what bracelet I’m getting next month?

Can I cancel my Membership?

Can I exchange my Membership bracelet for a different size or return it for a refund?

How do I access my 20% discount as a Member?Updated 7 months ago