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Balance Club Membership

What does the Live Lokai Membership get you?

As a Live Lokai Member, you’ll get monthly inspiration to find balance with exclusive Lokai designs just for you. Plus, you’ll receive 20% off at Lokai.com, 24/7. You’ll also get early access to new products and more member-only styles in our Member

How much does the Live Lokai Membership cost?

Your Membership will cost $20 every month. For any additional purchases, you will receive 20% off the retail price (standard shipping costs apply).

How do I access my Membership?

Just login to your Lokai account at this link here, and you will be able to access your Membership page. If you are getting an error message that you do not have an account, you will need to create your account at this link here. Signing up for the m

When will my Membership Lokai ship each month?

Your package will ship on the 4th of every month, so you have the 1st through the 3rd every month to swap or skip your monthly product drop if needed. After your order automatically processes on the 4th of the month, it is too late to make any change

I’d like something different than this month’s bracelet design. Can I swap it for something else?

Once you login to your account, you will see the section "Make Changes to Your Upcoming Shipment". Here is where you can update the bracelet you're receiving next month. You can also skip any month's package. When logged into your account, click "Edi

Can I add products to my Membership package?

Yes! Once you're logged into your account, click "Edit Membership, then click into your active subscription, and you will see the list of products you can add one-time to your monthly order. For questions on how to access your Membership, check out t

How will I know what bracelet I’m getting next month?

We will send you an email introducing next month’s Membership Lokai at the beginning of every month. Check your inbox for member exclusive announcements and promotions!

Can I cancel my Membership?

You can cancel your Membership at any time after two monthly shipments. Just head to your account, click "Edit Membership", and click “Cancel My Membership.”. For questions on how to access your Membership, check out this article: How do I access my

Can I exchange my Membership bracelet for a different size or return it for a refund?

Yes, you can view our Exchange instructions here and our Returns instructions here.

How do I access my 20% discount as a Member?

Be sure you are logged into your account and your discount will automatically apply to your cart at Lokai.com. For questions on how to access your account, check out this article: How do I access my membership?.

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