Lokai Support

<p dir="ltr" id="isPasted" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Your Membership will cost $20 every month. For any additional purchases, you will receive 20% off the retail price (standard shipping costs apply).</span></p>

Your Membership will cost $20 every month. For any additional purchases, you will receive 20% off the retail price (standard shipping costs apply).

How much does the Live Lokai Membership cost?

Balance Club Membership

Where can I buy Lokai?

How do I know what size Lokai bracelet or ring to get?

How can I exchange my Lokai bracelet or ring for a different size?

What’s inside the black and white beads?

Will I have to pay Duty, VAT, and other fees?

Stones Collection Care Instructions

What should I do if my Lokai bracelet or ring breaks?

How can I guarantee my Lokai product is authentic?

What causes will be launched in the future?

Product Questions

What does the Live Lokai Membership get you?

How do I access my Membership?

When will my Membership Lokai ship each month?

I’d like something different than this month’s bracelet design. Can I swap it for something else?

Can I add products to my Membership package?

How will I know what bracelet I’m getting next month?

Can I cancel my Membership?

Can I exchange my Membership bracelet for a different size or return it for a refund?

How do I access my 20% discount as a Member?

What should I do if I entered an incorrect shipping address?

When will my order ship?

Do you ship internationally?

What are the standard shipping costs?

Shipping

Did you receive my order?

Can I change my order?

How do I cancel my order?

Orders

How do I make a return?

Returns and Exchanges

How do I apply to become a Lokai Retailer or Distributor?

Wholesale

How much does the Live Lokai Membership cost?Updated 2 years ago