Lokai Support

<p dir="ltr" id="isPasted" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">As a Live Lokai Member, you&#x2019;ll get monthly inspiration to find balance with exclusive Lokai designs just for you. Plus, you&#x2019;ll receive 20% off at Lokai.com, 24/7. You&#x2019;ll also get early access to new products and more member-only styles in our Member Shop.</span></p>

As a Live Lokai Member, you’ll get monthly inspiration to find balance with exclusive Lokai designs just for you. Plus, you’ll receive 20% off at Lokai.com, 24/7. You’ll also get early access to new products and more member-only styles in our Member

What does the Live Lokai Membership get you?

Balance Club Membership

Where can I buy Lokai?

How do I know what size Lokai bracelet or ring to get?

How can I exchange my Lokai bracelet or ring for a different size?

What’s inside the black and white beads?

Will I have to pay Duty, VAT, and other fees?

Stones Collection Care Instructions

What should I do if my Lokai bracelet or ring breaks?

How can I guarantee my Lokai product is authentic?

What causes will be launched in the future?

Product Questions

How much does the Live Lokai Membership cost?

How do I access my Membership?

When will my Membership Lokai ship each month?

I’d like something different than this month’s bracelet design. Can I swap it for something else?

Can I add products to my Membership package?

How will I know what bracelet I’m getting next month?

Can I cancel my Membership?

Can I exchange my Membership bracelet for a different size or return it for a refund?

How do I access my 20% discount as a Member?

What should I do if I entered an incorrect shipping address?

When will my order ship?

Do you ship internationally?

What are the standard shipping costs?

Shipping

Did you receive my order?

Can I change my order?

How do I cancel my order?

Orders

How do I make a return?

Returns and Exchanges

How do I apply to become a Lokai Retailer or Distributor?

Wholesale

What does the Live Lokai Membership get you?Updated 7 months ago