Product Questions
How do I know what size Lokai bracelet or ring to get?
To find your size, go to any bracelet or ring's product page you are interested in. Click 'Find Your Size' above the size selection to see how the bracelets fit on different size wrists, and to access further instructions on how to measure your own w
Stones Collection Care Instructions
Care Instructions. We recommend that customers remove jewelry before going to bed or participating in physical activity. Exposure to certain harsh chemicals or environments will result in compromising the integrity of your jewelry. This includes, but
What should I do if my Lokai bracelet or ring breaks?
Every Lokai bracelet and ring comes with a one-time replacement warranty. If your bracelet or ring was purchased from Lokai.com, please email [email protected] with your order number, the style and size that broke, and your shipping address. If your
How can I guarantee my Lokai product is authentic?
We can only guarantee the authenticity of your Lokai if you purchased it from lokai.com or an authorized Lokai retailer (see store locator). Bracelets that may resemble Lokai bracelets but are purchased from third-party websites or non-authorized ret
What causes will be launched in the future?
We are always thinking about new causes and appreciate your input. When looking for charities to partner with for future products, we look for charities that are innovative and set out to make changes in an unconventional way. We look for charity par